Terms of Sale

Terms of Sale
Last updated: April 1, 2026

1. Overview

These Terms of Sale apply to all orders for products sold by the Company through its website, by invoice, or through team ordering arrangements. By submitting an order, confirming order details, or paying an invoice, the purchaser agrees to these Terms of Sale.

2. Seller; No Retail Location

The seller is a Delaware company that conducts sales remotely and does not maintain a public retail storefront or customer walk-in location. All orders are accepted, processed, and fulfilled remotely, and no in-person purchase, pickup, inspection, or return right is offered unless the Company expressly agrees otherwise in writing.

3. Team Orders and Individual Invoices

Orders may be organized through a team, club, school, coach, equipment manager, or other group representative, but the Company may invoice individual players or purchasers directly for their respective items. Each purchaser is solely responsible for the accuracy of the order information submitted for that purchaser, including product selections, specifications, shipping information, and billing information, whether submitted by the purchaser, the team, or a representative on the purchaser’s behalf. The Company may rely on information provided by the team or representative without independent verification.

4. Order Acceptance

An order is not accepted until the Company issues an invoice, order confirmation, or other written acceptance, and the Company reserves the right to refuse, reject, limit, or cancel any order in whole or in part at any time before shipment for any lawful reason, including pricing error, product unavailability, suspected fraud, compliance concerns, or non-payment. The Company may correct clerical, typographical, pricing, or similar errors at any time, including after an invoice has been issued, and may cancel the affected order if the purchaser does not accept the correction.

5. Pricing; Taxes; DDP Delivery

Prices are stated in USD unless otherwise specified and are exclusive of sales, use, value-added, goods and services, or similar taxes unless expressly stated otherwise on the invoice. If the Company agrees to ship goods on a DDP basis, the Company will arrange and pay for transportation, export clearance, import clearance, duties, and import taxes to the named destination in accordance with DDP (Incoterms 2020), but any local charges not included in DDP by the carrier or local authorities after attempted delivery, including storage, re-delivery, address correction, refusal, or failure-to-cooperate charges, may be charged to the purchaser. The purchaser must timely provide any information reasonably requested for customs clearance or delivery.

6. Payment Terms

Payment is due as stated on the invoice, and the Company has no obligation to begin production, procure materials, or ship any product until payment has been received in full in immediately available funds unless the Company agrees otherwise in writing. For collaborative or group orders involving multiple payers, the Company may, in its sole discretion, process the paid portion of an order once any minimum threshold determined by the Company has been met and may exclude unpaid items or purchasers from production or shipment. Late amounts may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by applicable law, and the Company may suspend or cancel current or future orders for any purchaser, team, or related party with overdue balances.

7. Made-to-Order Products; No Changes

Products are made to order and may be customized or produced in reliance on order-specific information. For that reason, once an invoice is issued or production has begun, changes, cancellations, substitutions, credits, chargebacks, or refunds are not permitted except as the Company expressly agrees in writing or as required by nonwaivable law. The Company is not responsible for errors in specifications, measurements, selections, names, quantities, or other order information supplied by the purchaser or any team representative.

8. All Sales Final; No Returns; No Exchanges

ALL SALES ARE FINAL. No returns, refunds, exchanges, or cancellations are accepted for any reason, including dissatisfaction, change of mind, ordering error, fit or preference issue, delayed delivery, team roster changes, or end-of-season changes, except where nonwaivable law requires otherwise. Refused shipments, failed deliveries caused by purchaser error, or abandoned packages do not create any right to refund, replacement, or cancellation, and the purchaser remains responsible for all resulting costs and losses.

9. Shipping; Delivery; Risk of Loss

If goods are sold and shipped DDP, risk of loss and responsibility for the goods remain with the Company until the goods are made available to the purchaser at the named destination, ready for unloading, after which risk transfers to the purchaser. Delivery dates are estimates only, are not guaranteed, and time is not of the essence unless expressly stated in a writing signed by the Company. The Company is not liable for delay, non-delivery, or increased cost caused by carriers, customs authorities, import procedures, force majeure events, labor disruption, material shortages, governmental action, war, epidemic, weather, or other causes beyond the Company’s reasonable control.

10. Inspection; Shipment Claims

The purchaser must inspect the shipment promptly upon delivery and notify the Company in writing of any visible shipping damage, shortage, or incorrect item within 3 business days after delivery, with supporting photographs and shipment details. Failure to give timely written notice constitutes acceptance of the shipment as delivered to the fullest extent permitted by law. Notice of shipping damage or shortage does not create any warranty or return right and only preserves the Company’s ability, in its discretion, to pursue a carrier claim or review whether an obvious fulfillment error occurred.

11. Limited Warranty – Manufacturing Defects Only

The products are performance sporting goods that will naturally wear and may break in normal use. Because of this, the Company does not provide any general durability or performance warranty and does not guarantee that a product will last for any particular length of time or withstand any particular level of use or impact.

The Company does, however, provide a limited manufacturing-defect warranty as follows:

  • If you believe a product has a genuine manufacturing defect (for example, a flaw in materials or workmanship present at the time of manufacture), you must notify the Company within [7/14] days of delivery and before the product has been heavily used.

  • You must provide the order details, photographs, and a description of the issue, and, if requested, return the product for inspection.

  • The product will be evaluated by the manufacturer or an authorized partner. The manufacturer’s determination as to whether the issue is a manufacturing defect or instead results from impact, normal wear and tear, misuse, modification, or other external causes will be final.

If a product is confirmed by the manufacturer to have a manufacturing defect, the Company’s sole obligation, and your exclusive remedy, is, at the Company’s option, to:

  1. Replace the product with the same or a comparable model, or

  2. Refund the purchase price actually paid for that product.

No other remedies or forms of compensation are available under this limited warranty.

12. Exclusions; No Other Warranties

This limited manufacturing-defect warranty does not cover:

  • Breakage, damage, or wear occurring after delivery due to impacts, shots, slashes, flexing, gameplay, practice, storage, or transportation.

  • Damage caused by misuse, abuse, improper use, alteration, or use outside any instructions or guidelines provided.

  • Cosmetic issues that do not affect basic function.

13. Limitation of Liability

To the maximum extent permitted by law, the Company’s total aggregate liability arising out of or relating to any order, invoice, product, shipment, or these Terms of Sale shall not exceed the amount actually paid to the Company for the specific product giving rise to the claim. In no event shall the Company be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of use, loss of profits, loss of revenue, loss of opportunity, loss of goodwill, personal injury claim, property damage, replacement costs, team costs, travel costs, tournament costs, or third-party claims, even if advised of the possibility of such damages.

14. Exclusive Remedies

To the maximum extent permitted by law, the purchaser’s sole and exclusive remedy for any claim of any kind arising out of or relating to the order, product, or shipment shall be limited to a refund of the amount paid for the specific product, if and only if the Company elects in its sole discretion to provide that remedy. The Company has no obligation to repair, replace, recall, or accept return of any product except as required by nonwaivable law.

15. Chargebacks; Payment Disputes

The purchaser agrees not to initiate a chargeback or payment reversal except for demonstrable unauthorized fraud. Any billing dispute must be submitted to the Company in writing within 7 days after the invoice date or, for shipment-related issues, within the notice period stated above. Failure to do so waives the dispute to the fullest extent permitted by law. If the purchaser initiates an improper chargeback or payment reversal, the Company may recover the invoiced amount, chargeback fees, collection costs, reasonable attorneys’ fees where permitted, and suspend all pending or future orders.

16. Governing Law; Venue

These Terms of Sale and any dispute arising out of or relating to any order, invoice, product, or relationship with the Company shall be governed by the laws of the State of Delaware, without regard to conflict-of-law rules. Any action or proceeding shall be brought exclusively in the state or federal courts located in Delaware, and each purchaser irrevocably consents to the personal jurisdiction and exclusive venue of those courts, except to the extent nonwaivable law provides otherwise.

17. Class Action Waiver; Jury Trial Waiver

To the maximum extent permitted by law, claims must be brought only on an individual basis and not as a plaintiff or class member in any purported class, consolidated, representative, or private attorney general action. To the maximum extent permitted by law, each party waives any right to trial by jury in any action arising out of or relating to these Terms of Sale.

18. Severability; No Waiver; Entire Agreement

If any provision of these Terms of Sale is held unenforceable, the remaining provisions shall remain in full force to the maximum extent permitted by law. The Company’s failure to enforce any provision is not a waiver. These Terms of Sale, together with the applicable invoice and any written order confirmation issued by the Company, constitute the entire agreement with respect to the sale and supersede prior or contemporaneous discussions or understandings relating to that sale.

19. Changes to These Terms

The Company may update these Terms of Sale from time to time by posting a revised version on its website. The version in effect at the time the order is submitted or the invoice is paid, whichever occurs first, will govern that transaction.